Terms of Service

These terms of service govern your use of Creative Canvas Laboratory's educational services, courses, and website. By accessing our services, you agree to be bound by these terms and our commitment to providing exceptional graphic design education.

Effective date: July 15, 2025

Service Usage Terms

Acceptable Use Policy

You may use our educational services for legitimate learning and professional development purposes. Acceptable uses include:

  • • Participating in enrolled graphic design courses and workshops
  • • Accessing educational materials and resources provided during courses
  • • Engaging with instructors and fellow students in a respectful manner
  • • Using our facilities and equipment for course-related projects
  • • Submitting original work for assignments and portfolio development

Prohibited Uses

The following activities are strictly prohibited when using our services:

  • • Sharing course materials or proprietary content without written permission
  • • Using our services for commercial purposes without proper enrollment
  • • Disrupting classes or creating a hostile learning environment
  • • Plagiarizing work from other students or external sources
  • • Attempting to access restricted areas of our website or systems
  • • Violating intellectual property rights of instructors or fellow students

Service Access Requirements

To access our graphic design courses, you must be at least 16 years old and provide accurate information during enrollment. Students under 18 require parental consent. All users must maintain respectful behavior and follow our academic integrity guidelines.

Account and Enrollment Terms

Enrollment Requirements

  • • Valid identification and contact information
  • • Payment of course fees according to agreed terms
  • • Completion of enrollment forms and agreements
  • • Basic computer literacy for digital design courses
  • • Commitment to attend scheduled classes regularly

Student Responsibilities

  • • Maintaining confidentiality of login credentials
  • • Updating personal information when changes occur
  • • Following course attendance and participation policies
  • • Respecting intellectual property and academic integrity
  • • Notifying us of any security concerns immediately

Account Security

  • • Students are responsible for protecting their account access
  • • Report unauthorized access or suspicious activity immediately
  • • Use strong passwords and secure browsing practices
  • • Do not share account credentials with others

Account Suspension

  • • Violation of terms may result in course suspension
  • • Disruptive behavior affecting other students
  • • Non-payment of fees according to agreed schedule
  • • Academic dishonesty or plagiarism violations

Service Availability and Modifications

Course Scheduling

We strive to maintain consistent course schedules but reserve the right to modify class times, instructors, or locations when necessary. Students will receive at least 48 hours notice of any significant changes to their enrolled courses.

Website Maintenance

Our website and online learning platforms may be temporarily unavailable during scheduled maintenance periods. We will provide advance notice of planned maintenance and work to minimize disruption to your learning experience.

Feature Updates

We continuously improve our educational services and may add new features or modify existing ones. These improvements are designed to enhance your learning experience and stay current with industry standards.

Geographic Limitations

Our primary services are designed for students in Sri Lanka. Online course components may be accessible internationally, but in-person instruction and certain services are limited to our physical locations.

Intellectual Property Rights

Course Content Ownership

All course materials, including lesson plans, instructional videos, worksheets, and proprietary design techniques, remain the intellectual property of Creative Canvas Laboratory. Students receive a limited license to use these materials for personal learning purposes during their enrollment period.

Student Work Rights

Students retain ownership of original creative work produced during courses, including portfolio pieces, design projects, and personal artwork. However, Creative Canvas Laboratory reserves the right to showcase exceptional student work for promotional purposes with proper attribution and student consent.

License Grants

By enrolling in our courses, students grant Creative Canvas Laboratory a non-exclusive license to use their feedback, testimonials, and project showcases for educational and marketing purposes. This license helps us improve our courses and demonstrate the quality of education we provide.

Copyright Protection

We respect intellectual property rights and expect our students to do the same. All course participants must acknowledge the source of any external content used in assignments and avoid copyright infringement in their creative work.

Payment Terms and Refund Policy

Payment Terms

  • • Course fees are due according to agreed payment schedule
  • • Payment plans available for longer duration programs
  • • All fees are quoted in Sri Lankan Rupees (LKR)
  • • Late payment fees may apply after grace period
  • • Payment methods include bank transfer and cash

Refund Policy

  • • Full refund available within 7 days of enrollment
  • • Partial refunds considered on case-by-case basis
  • • No refund for courses more than 25% completed
  • • Refunds processed within 14 business days
  • • Administrative fees may apply to refund requests

Terms Updates and Contact

Changes to Terms

We may update these terms of service periodically to reflect changes in our educational offerings or legal requirements. Significant changes will be communicated to enrolled students via email at least 30 days before taking effect. Continued use of our services after changes constitute acceptance of the updated terms.

Questions About Terms

If you have questions about these terms of service or need clarification about any policies, please contact our academic support team. We're here to ensure you understand your rights and responsibilities as a Creative Canvas Laboratory student.